Returns & Refunds Policy
Last Updated: 10/08/2025
At Luxedevo, we want you to shop with confidence. If for any reason you’re not satisfied with your purchase, our 7-Day Money Back Guarantee and 14-Day Returns Policy have you covered.
Money Back Guarantee
You are eligible for a refund within 7 days of receiving your order.
Refunds will be processed after we receive the returned product in its original condition with tags intact.
We will refund the product amount, after deducting:
Delivery fee
10% service charge of the total invoice value
Refunds will be issued via the same payment method where possible.
Returns & Exchanges
You can return or exchange products within 14 days of delivery.
Before returning, customers must contact our Customer Care Team via email or hotline for return authorization.
Products must be unworn, unwashed, and in original packaging with all tags attached.
Exchanges are subject to availability.
Non-Returnable Items
Items damaged due to misuse, alterations, or not in resalable condition cannot be returned or exchanged.
Final sale or clearance items are not eligible for return.
How to Return
Contact us at [email protected] or call 0727 474647 to request a return.
Carefully repackage the item(s).
Send the package to the return address provided by our team.
Once received and inspected, your refund or exchange will be processed.